Revere Housing Authority
Resident Service Coordinator
Primary Responsibilities:
- Reports to the Director of Housing Management
- Develop and implement a year-round program schedule to include scheduling of programs for all residents at the RHA State and Federal Properties
- Develop and implement comprehensive program activities in the areas of technology, ESL, education, employment, academic achievement, social/recreational, health, arts/culture, leadership development, substance abuse education and prevention, civic engagement, and economic development for the continuum of ages that utilize the center.
- Plan and carry out social opportunities to connect with neighbors in and outside the development.
- Plan and implement activities year-round, including school vacation weeks, summer, holidays, etc.
- Help identify, develop and coordinate implementation of programs at the RHA through community partnerships with area schools, colleges, area organizations such as the YMCA, YWCA, Metro-Housing Boston (MHP)local banks and area businesses and other community organizations which can enhance quality of life for RHA residents and program participants.
- Refer individuals to crisis intervention programs
- Coordinate home care for the elderly and young disabled
- Monitor delivery of on-site services
- Assists the Housing Management Department with resident concerns/issues.
- Conduct regular meetings with residents to assess needs including wellness visits.
- Identify individual, family and community service needs of residents and offer appropriate referrals.
- Developing strategies to link residents with needed programs, including assisting them to overcome various barriers that might impede access to those services.
- Building community participation and involvement in service programs offered.
- Build and maintain working relationships with service provider partners, contractors and providers to develop an integrated system of education and technology, workforce, employment and economic development, youth recreation and diversion, and family support services to support the continued and long-term success of families residing in the development.
- Develop a comprehensive understanding of resident needs and issues (conduct needs assessments, community meetings, etc.) offer residents the opportunity to assist their community and guide them towards appropriate services and resources.
- Maintain accurate records and contact information for all participants, including children and adults.
- Collect information and document incidents for potential follow-up by property staff and/or residents involved.
- Perform other duties related to the Resident Service Program as directed by supervisors.
- Other duties as needed.
Education and Experience
MSW/Licensed Social Worker required, plus 5 years progressively responsible work in health and social services or other advocacy fields. Literate with technology and software (Word, Excel, PowerPoint, etc.) website development and social media. This position is a 37.5 hour full-time position.
Salary Range $70,000 – $75,000
How to Apply Cover letter, resume to: Dean Harris, Executive Director, RHA, 70 Cooledge Street, Revere, MA 02151, [email protected]. This position will remain open until filled. RHA is an equal opportunity/Affirmative Action Employer.
